Accessibility Page was last updated on November 14, 2019
We're committed to easy access for everyone
Vista Grande Resort is committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We have invested a large amount of resources working towards improving the accessibility of our website to ensure we provide equal access to all of our users.
To help us make the Vista Grande Resort website a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG)2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
ADA Accessible Units
As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, Vista Grande Resort reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.
*According to federal law as found on https://www.ada.gov/taman3.html, places of lodging with 5 or less units and have the owner living on the property are exempt from having to have an ADA unit for those with disabilities. Religious organizations are exempt from title III requirements. Historical properties may also be exempt from certain aspects of title III requirements, but property owners need to verify based on local and federal requirements.
All other properties may be subject to title III requirements.
How are we doing?
We've worked hard on the Vista Grande Resort website and believe we've achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please get in touch.
If you enjoyed using the Vista Grande Resort website, or if you had trouble with any part of it, please get in touch. We'd like to hear from you in any of the following ways: